Bricked

Hmmph. Buggeration and grumbles.

Wife-of-mine was having trouble with her iPhone 4: the home button would often not register her press. Thus on the weekend we took it to the Apple Store, where they gave her a replacement.

We encountered a bit of an issue setting it up, but thought little of it and pressed on, and it seemed to be fine. Until this morning, when we discovered it had turned itself off overnight. Getting it to turn back on took quite a bit of doing as well. Then this afternoon it turned off, and has remained essentially bricked since.

It's apparently in recovery mode (DFU) but is unable to be restored. The error code, plugged into google, suggests to me that the phone she was given (a refurbished phone) was at some stage jailbroken - as that seems to be what accompanies or precedes this particular situation.

Thanks Apple.

Plus the phone support line was crap: instead of being apologetic, they suggested she buy an extended warranty - then she'd be covered for another year, and replacement(s) could just be posted out directly.

I think that's crap. When someone has a problem, and then the replacement product is even worse, I would have thought the appropriate course of action would be to apologise profusely and get a brand new boxed whatever-it-is off the shelf and give it to them.

But maybe that's just me.

Gotta go. Tantruming son is tantruming.