Help Please

I'm having a few problems with my Blipfoto Account at the moment and I wondered if anyone could help me, which is why I have used a photo from a couple of weeks ago.

The photo is of my youngest son, out in N Ireland and my grandson. He took the lad to baby yoga classes every Sat for a few weeks. This was taken on the last session. They both loved it.

Anyway the problem with my account is I have forgotten my password, or for some reason it won't accept what I think is the password. I didn't sign off on my iPad, so am able to use that, but cannot access my journal on my laptop. I tried the usual "forgot my password", they sent a link to my email address to change it, but the link doesn't work on the laptop or the iPad. It says "click on the link below", I clicked but nothing happened. In order to change the password in my Blipfoto account on my iPad I need my current password, which I have forgotten! So, it's a bit like "There's a hole in my bucket" song.

Can anyone help please?