How to waste a billion pounds

This for one department in one hospital in one UK city. The estimated figure for 2016/7 was 'almost 8m hospital outpatient appointments ' at a loss to the NHS of almost £IBn. That could fund 1m more cataract operations or 250,000 hip replacements. We all know our NHS is in dire circumstances, but this time it seems to be down to the enemy within.

Source: https://www.theguardian.com/society/2018/jan/02/patients-missing-their-appointments-cost-the-nhs-1bn-last-year