Who designs these things?

2014 I yelled at someone (more in a ribbing than angry way but it was annoying) because his business card had his information in the tiniest letters it was possible to physically print

Now I am interacting with Google Chromecase Customer Service. There is a black device. On the back of the black device are tiny black letters. Unless someone tells you they are there and you look at them in just the right light you cannot see that they exist. With a magnifying glass you still have great trouble seeing them.

WHO DESIGNED THIS?