Vaca.

This cheeky lass was peering in through a window at the hospital in Mahon, where I'd gone to (a) find out why I've had no physio on my shoulder since the op in March, and (b) to have a cup of the excellent coffee in the café there.
I was told someone from a regional health centre would ring me, though not at once as (s)he is off sick at the mo. Augurs well....