Yellow
OH had to go to office. Scottish Power intend to send bailiffs in for non-payment. Electricity supplier is not and never has been Scottish Power and bill with energy supplier was paid on time. OH frustrated as letter etc of explanation ignored. I googled 'Scottish Power and bailiffs' last night and found this has been happening for at least 5 years with other non-clients and was the subject of a Guardian article.
You cannot appeal to the Ombudsman until you have followed Scottish Power's complaints procedure. To submit a complaint you must be a Scottish Power client. Kafkaesque or what?!!
OH thinks its sorted. . .
On a brighter note took hound for walk when it was dull and drizzly. Many yellows in evidence but I liked this one.
Have a pleasant evening, don't get blown away unless it's by something worthwhile and stay safe.
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