Bad package

Garden furniture. A gift from my mother. “Of course we can send it on a small lorry,” says the customer service rep. It comes on an 18 tonner.

I’m just finishing an emergency hardware maintenance job when the call comes in. Angus prepares trailer and Jimny, then we head down to the road. The driver positions the pallet cart on the tail gate and lowers it to trailer height.

The pallet is not well packed. At some point in its journey it has suffered indignities. And now we have nice garden seats - if perhaps a bit battered.