Poor me...

.... literally.

I just got word from Petplan that they are not going to pay up for Dimairt's operation 2 years ago, or for his arthritis, diagnosed this year.

They say that the excess for each claim is £270. Therefore, the 2 claims mean an excess of £540. Therefore, no pay out.

It turns out that because my premium has been low, the excess is high, and has gone up every year of Dimairt's life, till it has reached the enormous sum of £270.

The poor wee lassie on the phone, who received the brunt of my wrath, kept saying about my low premiums (£17 a month). I kept trying to say that I may as well have stood at the back door and thrown my money to the wind.

My vet is furious.

The battle begins...........