Airports

Airports make most of their income from two sources - car parking and "air-side retail." They also urge travellers to arrive plenty of time before their flight.

So, WHY do they keep you waiting around because your "check-in desk" is not yet "open" (despite the fact that you checked-in online many days earlier) in areas with no seats and only rudimentary facilities? This makes travellers miserable/angry and deprives the airport of income.

It happened at Manchester on our way out and at Dubrovnik on the way home.