Lockdown Day 35

Dear O'H dear and Lovely Tea Jenny,

My youngest cousin Elaine (she’s 21) works for a bank and was asked to make sales calls to some of her customers. She was provided with a script and told she had to follow it to the letter.

Her protestations that her customers would find it strange if she started using the formal language in the script were dismissed by her manager who then insisted on listening in on the calls.

Elaine made her first call to Mrs D and started off reading the script and politely enquiring about her health and how she was coping with the lockdown situation.

Mrs D: “Let me tell you hen, I am F’IN LOVING it. Nae grandbairns tormenting the f’in life out of me or being asked to do this, that and the f’in next thing for everyone.”

Script abandoned.

C