Fire Drill
It was a case of everyone out as I passed this Quartermile office block (Q1) this morning. No fire engines came or went while I waited at the adjacent bus stop, so it was probably a test run which I hoped the people from the gym at the back of the building appreciated as they stood outside shivering in skimpy clothing.
I was so annoyed at the temerity of RBS to put up my home insurance premium yesterday by 55% that I phoned them and asked why. I told them no claims had been made and everything insured was constant. Almost immediately the person on the other end told me they could reduce the premium by nearly £50. It seems (as most people already know) that if you are a loyal customer the business will treat you as a mug. Unless the customer queries it, nothing is done. To me that is immoral trading.
I only wish I had threatened to leave the RBS scheme and find insurance somewhere else, whereupon I might have got more of a reduction but I guess they know that people like me can’t be bothered with the hassle of change.
It’s Friday again and my TGIF drink awaits.
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