Avocet

After my Sainsbury's delivery this morning, I drove over to Pensthorpe. The forecast on the app said full sun all morning, but it started with heavy hail and then was patchy sun, albeit very cold in a Northerly wind. This Avocet was sitting on her eggs, and often rearranging them (see Extra). I've also added extras of a female bearded tit and a duckling (the only one I saw, despite it being mid April). No flamingo photo today, they were mostly hiding behind some bushes. 

For My Record Only
I spent another hour on the phone to BT this afternoon as I'd not received answers to two emails I sent the person I spoke to yesterday re my burglar alarm and contract differences to what I'd been told, plus my £110 credit had not been posted. The upshot is:
- A £11.99 delivery charge I'd not been told about was credited;
- They are sending me a free wifi phone as that is what will work with the battery back up promised (which is actually only for 1 hour, not the 6 hours I was told);
- I can still use my call blocking trio phone if I plug it into the back of the smart hub, and I won't need an adaptor the contract mentioned might be required;
- I'd been told I could cancel within 14 days and revert to what I currently have, this is not true and you can't change back from Digital Voice (only the broadband bit);
- my contract said my preferences had changed which I hadn't agreed to, this was corrected;
- I had no paperwork re the second free of charge wifi disc - he said he'd process it there and then, but still no paperwork;
- by the end of the 1 hr call I'd received confirmation of the £110 credit;
- BT do not see the minimum £180 I'll have to pay to change my burglar alarm autodialer as a result of being moved to Digital Voice as being anything to do with them - this is in part true as it’s OpenReach requiring the switchover by the end of 2025, but it’s as driven by the Telecoms industry;
- 15 hours spent so far on the issue of an unreliable internet service;
- I’ve not had such problems with BT before, I wonder if they’re overloaded with issues due to the change away from analogue phones by end of 2025, so they told me all their new contracts require the change.