Fix my fridge

I had a meeting at 2:30 p.m. to confirm an approach to a piece of work we want to do in the next few weeks. Just before it started, the doorbell rang, and it was the fridge engineer. I hadn't been sent the pre-arrival text (which subsequently arrived at the very end of the day), so I almost ignored the bell.

I rushed down to let him in so that he could fix the thermostat. I showed him the machine, and just as I was heading back to my study, less than a minute after he'd opened the door, he said the thermostat was not the problem and the insulation had gone. He took a photo and sent it to the repair company.

I postponed the meeting by an hour to try and understand how the last Hotpoint engineer who opened the fridge door just two weeks ago was able to conclude it was the thermostat, while this one came to a completely different conclusion. Nobody had done more than open the door and look at the ice pattern on the back wall. All in all, the engineers opened the fridge for less time than I do when taking out milk to make a cup of tea.

I was told I'd get a call from the repair firm, which had suggested I take out an insurance plan. They did call and said they were cancelling the plan and refunding the money as I'd need a new machine. This new plan didn't cover a replacement at this point. 

After all that, I felt quite deflated. I fear that this will be another endless saga like the washing machine. I finished work and headed to Waitrose to buy something for dinner, as we don't have much food (anything fresh is ruined by the fridge). 

I found amusement - rather than frustration - when entering Waitrose to see almost every one of their refrigeration units covered over with a sign apologising for the fault.

It's clearly the wrong moment to be trying to get a fridge fixed.