Onboard.....NOT
Frustrations one again with a courier company who consistently fail to deliver in good time, if they deliver at all! Ordered item the Thursday before last from Christchurch store. Picked up on Friday by courier company. Quite reasonably, not processed further until Monday when it was scanned onto Nelson-bound transport. Tuesday, scanned as arriving at Nelson depot. Wednesday.....waiting.....Thursday......waiting......Friday.......waiting. Monday I was hopeful as I received an 8.00am text saying it was 'Onboard for delivery'. By 8.00pm it still hadn't arrived. Tuesday morning I received another text saying it was onboard for delivery......I called the depot to double check......no answer. I decided I'd go to the depot myself. "Oh......we've had a driver go home sick.......hang on......is this the parcel for 3............I've seen it out the back......" He returned with my parcel in hand. This is the third or fourth time a similar course of events has happened with this courier......no more! Not impressed at all.
Comments
Sign in or get an account to comment.