First Christmas card of the season...

The first Christmas card of the season arrived this morning featuring a detail from a 15th century German stained glass window.
  
Each year the Christmas card list gets trickier.  Once it was all about marriages, births and and achievements. All causes for celebration. Now it’s more likely to contain information about ailments and deaths and this year for the first time global disasters.
    
What do you say to someone whom you think might have been caught up in a hurricane/wildfire or flood and lost everything and are not answering emails? do they get a card or not?