Princess Call Centre
Dear O'H dear, Lovely Tea Jenny and The Mini Princesses,
I was helping Albert with his mail settings (on a phone call) on his phone but his password was being rejected.
I suspected that he was just mistyping it so I offered to try it on my own phone. He spelled out his password and I tried it but I had the same issue.
“Can I just confirm the password again Albert? ‘X?’”
“Yes”
“B?”
“Yes”
“2?”
“Yes”
And then a penny dropped.
“The number 2?”
“No, T-O”
The password worked after that (and for Albert after another couple of mistypes)!
C
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